Terms & Conditions

Win Your Dream Engagement Ring Competition - Terms & Conditions

  1. Promoter
    The promoter of this competition is [The International Diamond Trust & 74947664598], trading as DX Diamonds, with registered office at [Level 4/ 267 Collins Street, Melbourne, VIC, Australia, 3000].
    Permit Number(s): ACT: TP 25/02471, SA: T25/1842



  2. Eligibility
    Entry is open to residents of Australia aged 18 years or over.
    Employees, contractors, and immediate family members of the Promoter are not eligible to enter.
    By entering, participants confirm that they meet all eligibility requirements.

  3. Competition Period
    The competition commences at 11.59pm AEST on Thursday, 9 October 2025 and closes at 11:59 pm AEST on Thursday, 6 November
    2025
    (“Competition Period”).
    Entries received outside this period will not be accepted.

  4. How to Enter

    To enter, participants must:

  • Complete the Find Your Engagement Ring Quiz hosted
    at
    www.dxdiamonds.com.au during the Competition Period;

  • Enter a valid email address; and

  • Subscribe to receive marketing communications from DX Diamonds. Only one entry per person and per email address will be accepted. Incomplete, indecipherable, or fraudulent entries will be deemed invalid.

    5. Prize
    The prize is one (1) lab-grown diamond engagement ring from DX Diamonds’ collection, valued up to AUD $5,000.
    The winner may choose to upgrade their diamond or ring design to a higher value option
    at their own additional cost.
    The prize is supplied
    as is and cannot be returned, refunded, exchanged, or redeemed for cash or store credit under any circumstances, except as required by law.
    DX Diamonds reserves the right to substitute the prize with a ring of equal or greater value if necessary.

6. Winner Selection
The winner will be selected at random from all eligible entries by DX Diamonds staff in a manual draw conducted at the Promoter’s offices on Monday, 10 November 2025.
The winner will be notified
by email only no later than Sunday, 30 November 2025.
If the winner does not respond to claim the prize within
14 days of the notification email being sent, the prize will be forfeited and a redraw will be conducted.
The winner’s name will be
published online
at www.dxdiamonds.com.au
within 7 days of the draw.

7. Prize Conditions
The winner must attend an in-person consultation at DX Diamonds’ Melbourne or Sydney showroom (or via virtual consultation if interstate) to finalise their ring selection.
The winner may be required to provide proof of
identity, age, and
residency
before the prize is awarded.
Any costs exceeding the $6,000 prize value (including upgrades, resizing, engraving, additional stones, travel, and accommodation) will be the
responsibility of the winner.
DX Diamonds is not responsible for any taxes, duties, or other costs associated with claiming the prize.

8. Disqualification
DX Diamonds reserves the right to disqualify any entrant who tampers with the entry process, provides false or misleading information, or otherwise breaches these Terms & Conditions.

9. Marketing & Publicity
By entering, participants consent to DX Diamonds using their name, likeness, and entry details for promotional purposes without additional compensation, unless prohibited by law.
Entrants agree to receive marketing communications from DX Diamonds, with the option to unsubscribe at any time.

10. Liability
DX Diamonds is not liable for any loss, damage, or injury suffered (including indirect or consequential loss) as a result of entering or winning the prize, except for liability that cannot be excluded by law.
DX Diamonds is not responsible for technical failures, lost entries, or any issues outside its reasonable control.

11. Privacy
Personal information collected during the competition will be handled in accordance with DX Diamonds’ Privacy Policy available
at
www.dxdiamonds.com.au.
Information may be used for the administration of the competition and for marketing purposes as stated in clause 9.

12. General
DX Diamonds’ decision is final and no correspondence will be entered into.
DX Diamonds reserves the right to amend, suspend, or cancel the competition if unforeseen circumstances arise, including events outside its control.
Entry into the competition is deemed acceptance of these Terms & Conditions. These Terms & Conditions are governed by the laws of Victoria, Australia. Entrants submit to the exclusive jurisdiction of the courts of Victoria.

 

10% Off on Sign Up – Terms & Conditions

Offer Details
Enjoy 10% off your first purchase when you sign up to our newsletter.

  • Valid for one purchase only.
  • One use per person.
  • Offer valid for 12 months from the date of sign-up.
  • Use code LOGIC10 at checkout.
  • Available online and in our Melbourne and Sydney showrooms.

Exclusions

  • Loose natural certified diamonds are not included.
  • Certified natural diamonds in ready-to-wear and create-your-own settings are excluded.

Discount Application

  • Customers must enter the code LOGIC10 at checkout to redeem the offer.
  • The discount cannot be applied retroactively to orders placed before sign-up.

Returns and Exchanges

  • Items purchased with this offer are eligible for returns and exchanges under the site’s standard return policy.
  • Refunds will reflect the discounted price paid.

Non-Transferable

  • The offer is non-transferable and cannot be redeemed for cash or combined with other promotions, discounts, or offers.

Availability

  • All items are subject to availability.
  • The company reserves the right to modify or discontinue this promotion without prior notice if necessary.

Errors and Misprints

  • The site is not responsible for any typographical or system errors related to pricing, descriptions, or promotional details.
  • In the event of an error, the site reserves the right to correct it and cancel or refuse any order placed under incorrect terms.

Legal Compliance

  • This promotion is subject to applicable laws and regulations.

Contact Information
For questions or concerns regarding this promotion, please contact us at: 📞 1300 929 888


Refer a Friend – Terms & Conditions

  1. Eligibility
    The DX Diamonds referral program is open to individuals aged 18 or over. Referrers must have an active account or have previously purchased from DX Diamonds.

  2. Referral Rewards

    • Referrers will receive a 15% off coupon only after the referred customer completes a qualifying purchase using their unique referral link.

    • Rewards are limited to one per successful referral. Self-referrals or fraudulent activity will void eligibility.

  3. Recipient Offer

    • The referred customer (recipient) will receive a 15% discount coupon valid on their first purchase.

    • Coupons are single-use and valid for 12 months from the date of issue.

    • Offer cannot be combined with other promotion, product, or shipping discounts unless explicitly stated.

  4. Coupon Usage

    • Each coupon is for one-time use per customer.

    • Coupons are non-transferable and have no cash value.

    • Coupons may be used online or in-store at participating DX Diamonds showrooms.

    • 15% off cannot be used on loose natural diamonds.
  5. Abuse & Fair Use
    DX Diamonds reserves the right to cancel, revoke, or amend the referral program or issued rewards if fraudulent activity or misuse is suspected.

  6. Program Changes
    DX Diamonds may change the terms or discontinue the referral program at any time. Where changes are made, recipients will have 30 days to redeem their offer under the previous terms.

  7. Exclusions

    • Loose natural certified diamonds are not included.
    • Certified natural diamonds in ready-to-wear and create-your-own settings
      are excluded.
  8. Returns and Exchanges

    • Items purchased with this offer are eligible for returns and exchanges under the site’s standard return policy.
    • Refunds will reflect the discounted price paid.

Find Your Engagement Ring Quiz Competition

Promoter
The promoter of this competition is [The International Diamond Trust &
74947664598], trading as DX Diamonds, with registered office at [Level 2/ 339
Bourke Street, Melbourne, VIC, Australia, 3000].

Eligibility

Entry is open to residents of Australia aged 18 years or over.

Employees, contractors, and immediate family members of the Promoter are
not eligible to enter.

By entering, participants confirm that they meet all eligibility requirements.

Competition Period

The competition commences at 8:00 am AEST on Thursday, 9 October
2025
and closes at 11:59 pm AEST on Thursday, 6 November

2025
(“Competition Period”).

Entries received outside this period will not be accepted.

How to Enter

To enter, participants must:

  • Complete the Find Your Engagement Ring Quiz hosted

    at www.dxdiamonds.com.au during the Competition Period;
  • Enter a valid email address; and
  • Subscribe to receive marketing communications from DX Diamonds.
    Only one entry per person and per email address will be accepted.
    Incomplete, indecipherable, or fraudulent entries will be deemed invalid.

    5. Prize

    The prize is one (1) lab-grown diamond engagement ring from DX Diamonds’
    collection, valued up to AUD $6,000.

    The winner may choose to upgrade their diamond or ring design to a higher value
    option at their own additional cost.

    The prize is supplied as is and cannot be returned, refunded, exchanged, or
    redeemed for cash or store credit under any circumstances, except as required
    by law.

    DX Diamonds reserves the right to substitute the prize with a ring of equal or
    greater value if necessary.

6. Winner Selection

The winner will be selected at random from all eligible entries by DX Diamonds
staff in a manual draw conducted at the Promoter’s offices on Monday, 10
November 2025
.

The winner will be notified by email only no later than Sunday, 30 November
2025
.

If the winner does not respond to claim the prize within 14 days of the
notification email being sent
, the prize will be forfeited and a redraw will be
conducted.

The winner’s name will be published online

at www.dxdiamonds.com.au
within 7 days of the draw.

7. Prize Conditions

The winner must attend an in-person consultation at DX Diamonds’ Melbourne
or Sydney showroom (or via virtual consultation if interstate) to finalise their ring
selection.

The winner may be required to provide proof of identity, age, and

residency
before the prize is awarded.

Any costs exceeding the $6,000 prize value (including upgrades, resizing,
engraving, additional stones, travel, and accommodation) will be the
responsibility of the winner.

DX Diamonds is not responsible for any taxes, duties, or other costs associated
with claiming the prize.

8. Disqualification

DX Diamonds reserves the right to disqualify any entrant who tampers with the
entry process, provides false or misleading information, or otherwise breaches
these Terms & Conditions.

9. Marketing & Publicity

By entering, participants consent to DX Diamonds using their name, likeness,
and entry details for promotional purposes without additional compensation,
unless prohibited by law.

Entrants agree to receive marketing communications from DX Diamonds, with
the option to unsubscribe at any time.

10. Liability

DX Diamonds is not liable for any loss, damage, or injury suffered (including
indirect or consequential loss) as a result of entering or winning the prize, except
for liability that cannot be excluded by law.

DX Diamonds is not responsible for technical failures, lost entries, or any issues
outside its reasonable control.

11. Privacy

Personal information collected during the competition will be handled in
accordance with DX Diamonds’ Privacy Policy available

at www.dxdiamonds.com.au.

Information may be used for the administration of the competition and for
marketing purposes as stated in clause 9.

12. General

DX Diamonds’ decision is final and no correspondence will be entered into.

DX Diamonds reserves the right to amend, suspend, or cancel the competition if
unforeseen circumstances arise, including events outside its control.

Entry into the competition is deemed acceptance of these Terms & Conditions.
These Terms & Conditions are governed by the laws of Victoria, Australia.
Entrants submit to the exclusive jurisdiction of the courts of Victoria.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.