DX Diamonds Gift Voucher Terms & Conditions

  1. Eligibility

    • The gift voucher can be redeemed on our website or in person at our Melbourne and Sydney showrooms.
    • The voucher is non-transferable and must be used by the person named on it unless otherwise stated.

  2. Redemption

    • For online purchases: The voucher code must be entered at checkout to redeem its value.
    • For in-store purchases: The voucher must be presented to staff at the time of payment.
    • Only one gift voucher can be used per transaction.
    • The voucher cannot be exchanged for cash or used to purchase other gift vouchers.

  3. Validity

    • The gift voucher is valid for three years from the date of issue. After this period, any unused balance will expire.
    • The voucher can be redeemed in part or in full, but any remaining balance must be used within the validity period.

  4. Restrictions

    • The voucher is not replaceable if lost, stolen, or damaged and cannot be reissued.

  5. Refunds and Exchanges

    • Products purchased using a gift voucher are subject to our standard refund and exchange policy.
    • If a refund is issued for a purchase made with a gift voucher, the refund will be credited back to a new gift voucher.

  6. General

    • The gift voucher is a one-time use voucher and cannot be reloaded.
    • DX Diamonds reserves the right to amend these terms and conditions at any time without prior notice.
    • For assistance with your gift voucher, please contact our customer service team at: 📞 1300 929 888

Find Your Engagement Ring Quiz Competition

Promoter
The promoter of this competition is [The International Diamond Trust &
74947664598], trading as DX Diamonds, with registered office at [Level 2/ 339
Bourke Street, Melbourne, VIC, Australia, 3000].

Eligibility

Entry is open to residents of Australia aged 18 years or over.

Employees, contractors, and immediate family members of the Promoter are
not eligible to enter.

By entering, participants confirm that they meet all eligibility requirements.

Competition Period

The competition commences at 8:00 am AEST on Thursday, 9 October
2025
and closes at 11:59 pm AEST on Thursday, 6 November

2025
(“Competition Period”).

Entries received outside this period will not be accepted.

How to Enter

To enter, participants must:

  • Complete the Find Your Engagement Ring Quiz hosted

    at www.dxdiamonds.com.au during the Competition Period;
  • Enter a valid email address; and
  • Subscribe to receive marketing communications from DX Diamonds.
    Only one entry per person and per email address will be accepted.
    Incomplete, indecipherable, or fraudulent entries will be deemed invalid.

    5. Prize

    The prize is one (1) lab-grown diamond engagement ring from DX Diamonds’
    collection, valued up to AUD $6,000.

    The winner may choose to upgrade their diamond or ring design to a higher value
    option at their own additional cost.

    The prize is supplied as is and cannot be returned, refunded, exchanged, or
    redeemed for cash or store credit under any circumstances, except as required
    by law.

    DX Diamonds reserves the right to substitute the prize with a ring of equal or
    greater value if necessary.

6. Winner Selection

The winner will be selected at random from all eligible entries by DX Diamonds
staff in a manual draw conducted at the Promoter’s offices on Monday, 10
November 2025
.

The winner will be notified by email only no later than Sunday, 30 November
2025
.

If the winner does not respond to claim the prize within 14 days of the
notification email being sent
, the prize will be forfeited and a redraw will be
conducted.

The winner’s name will be published online

at www.dxdiamonds.com.au
within 7 days of the draw.

7. Prize Conditions

The winner must attend an in-person consultation at DX Diamonds’ Melbourne
or Sydney showroom (or via virtual consultation if interstate) to finalise their ring
selection.

The winner may be required to provide proof of identity, age, and

residency
before the prize is awarded.

Any costs exceeding the $6,000 prize value (including upgrades, resizing,
engraving, additional stones, travel, and accommodation) will be the
responsibility of the winner.

DX Diamonds is not responsible for any taxes, duties, or other costs associated
with claiming the prize.

8. Disqualification

DX Diamonds reserves the right to disqualify any entrant who tampers with the
entry process, provides false or misleading information, or otherwise breaches
these Terms & Conditions.

9. Marketing & Publicity

By entering, participants consent to DX Diamonds using their name, likeness,
and entry details for promotional purposes without additional compensation,
unless prohibited by law.

Entrants agree to receive marketing communications from DX Diamonds, with
the option to unsubscribe at any time.

10. Liability

DX Diamonds is not liable for any loss, damage, or injury suffered (including
indirect or consequential loss) as a result of entering or winning the prize, except
for liability that cannot be excluded by law.

DX Diamonds is not responsible for technical failures, lost entries, or any issues
outside its reasonable control.

11. Privacy

Personal information collected during the competition will be handled in
accordance with DX Diamonds’ Privacy Policy available

at www.dxdiamonds.com.au.

Information may be used for the administration of the competition and for
marketing purposes as stated in clause 9.

12. General

DX Diamonds’ decision is final and no correspondence will be entered into.

DX Diamonds reserves the right to amend, suspend, or cancel the competition if
unforeseen circumstances arise, including events outside its control.

Entry into the competition is deemed acceptance of these Terms & Conditions.
These Terms & Conditions are governed by the laws of Victoria, Australia.
Entrants submit to the exclusive jurisdiction of the courts of Victoria.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.